TP-Link Router is Connected but Cannot Access Internet

If your TP-Link router seems online but isn't functioning on your PC or phone, there could be an issue with the router itself, an ISP outage, an outdated network adapter driver, or a virus.

Examine the status of your ISP as a first step. You have to wait it out if your ISP experiences a network failure.

Restarting your TP-Link router is the first step in troubleshooting if everything is OK on the ISP's end. Here's how to carry it out:

• Switch off the router.

• For a minute, unplug it from the power source.

• Replug it in and turn it on after a minute.

Did You Try Again After Rebooting? Turn off and Then Turn on the Network Connection

Disabling and re-enabling the network connection is another easy solution that has been successful for many Windows users. Here's how to carry that out:

• Select Network & Internet after opening the Control Panel.

• Choose Sharing and Networking Center.

• On the left side, select Adjust adapter settings by clicking.

• Use the context menu to right-click on your network and choose Disable.

• Choose the Enable option from the context menu to turn it back on.

Update the Router's DNS

Suppose your router isn't receiving its DNS address from the ISP; manually set up the DNS server in the router's settings. Additionally, the TP-Link support has recommended this.

Use these instructions to change the DNS server on your TP-Link Router is Connected but Can’t Access Internet:

Use the web browser to navigate to 192.168.0.1 or 192.168.1.1 to access the web interface of your TP-Link router.

• Put the password and username in here.

• Select Network -> Internet from the menu on the left after clicking the Advanced tab.

• Choose Make use of the DNS Addresses option below.

• Next, set the Secondary DNS value to 1.1.1.1 and the Primary DNS value to 8.8.8.1. Select "Save." 

• Restart your router now.

• Upgrade Drivers

It's likely that merely updating the network driver will solve the issue if you last updated them a while ago.

• Launch the Device Manager. Extend the section on network adapters.

• From there, choose your network adapter and perform a right-click on it.

• Activate Driver Update.

• Choose the option to search for the driver automatically.

• Restart the computer after the drivers have been updated.

• Check your PC for malware.

Have you installed any new software on your computer recently? The software or app is probably to blame if the internet functioned adequately before installation.

Even though it's rare, viruses or malware can turn off your computer's network settings. Consequently, I advise you to perform a thorough virus scan on your computer. Antivirus software is preinstalled on both Windows 10 and Windows 11.

• Open Windows Security by typing its name into the search menu.

• Click Scan options under Current threats in the right pane.

• Select Complete Scan.

• To start scanning, click the "Scan now" button. 

• To eliminate any malware or viruses found during the scan, click the Start Actions button.

Now, if, despite doing all of the steps mentioned earlier, your internet is still down, don't worry any more.